Last updated: [25/11/2025]
Star Leads (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with us.
1. Who We Are
Star Leads
[Add business address]
We are a UK-based lead generation service provider.
2. Information We Collect
We may collect the following types of personal data:
Information you provide directly
Name
Email address
Phone number
Company details
Job role
Any information submitted via our website forms
Automatically collected information
When you visit our website, we may collect:
IP address
Browser type
Device information
Pages viewed
Cookie data
Third-party sources
We may receive data from:
Public business directories
Marketing platforms
Social media platforms
Clients who provide customer contact details
We only process business-related contact information.
3. How We Use Your Information
We may use your information to:
Provide lead generation services
Respond to enquiries
Improve our website and services
Send relevant business communications
Carry out contracts with our clients
Maintain internal records
Comply with legal obligations
We do not sell personal data.
4. Legal Basis for Processing (UK GDPR)
We process data under:
Legitimate Interests (e.g., B2B marketing)
Consent, where required
Contract, when working with clients
Legal obligation, if necessary
You may object to processing at any time.
5. Data Sharing
We may share information with:
Service providers (e.g., CRM, email platforms)
Clients who request leads
Legal or regulatory authorities if required
We never share data for unrelated marketing purposes.
All third parties are required to keep data secure.
6. Data Retention
We keep personal data only as long as necessary:
Marketing data: up to 24 months
Client-related data: as required for the contract
Legal or financial records: up to 6 years
Data will be securely deleted when no longer needed.
7. Your Rights (UK GDPR)
You have the right to:
Access your data
Correct inaccurate data
Request erasure
Object to processing
Restrict processing
Withdraw consent
Data portability
To make a request, contact us at:
[Add contact email]
You may also complain to the ICO (Information Commissioner’s Office) at www.ico.org.uk
.
8. Cookies
We may use cookies to:
Improve site performance
Analyse website traffic
Enhance user experience
You can manage cookies through your browser settings.
A full Cookie Policy can be provided if required.
9. Data Security
We take reasonable steps to protect personal data including:
Encrypted storage where applicable
Access controls
Secure systems and processes
However, no online transmission is 100% secure.
10. Changes to This Policy
We may update this Privacy Policy occasionally.
The latest version will always be posted on our website.
11. Contact Us
If you have any questions about this Privacy Policy, contact:
Star Leads
Email:ashley@starleads.co.uk
Last updated: [26/11/2025]
These Terms & Conditions (“Terms”) govern all services supplied by Star Leads (“we”, “us”, “our”) to the client (“you”, “your”).
By engaging our services, you agree to comply with these Terms.
“Lead”
A contact generated by Star Leads that meets the agreed campaign criteria.
“Approved Lead”
A lead confirmed and accepted by the client and therefore chargeable.
“Campaign”
The agreed scope of work, including targeting, pricing, and lead criteria.
“Services”
Lead generation and telemarketing activities delivered by Star Leads.
2.1 Star Leads provides B2B telemarketing and lead generation services based on the campaign details agreed in writing.
2.2 All campaign details, including pricing, volume expectations, and lead definitions, will be confirmed prior to commencement.
2.3 Star Leads does not guarantee sales, appointments, revenue, or conversion outcomes.
3.1 All invoices are issued on 7-day payment terms, payable from the invoice date.
3.2 Payments must be made using the method stated on the invoice.
3.3 Late or non-payment may result in:
3.4 Star Leads reserves the right to stop delivery until overdue balances are cleared.
4.1 Leads will be submitted to you for review before full contact details are released.
4.2 Once you approve a lead, it becomes an Approved Lead and is chargeable at the agreed rate.
4.3 Full lead information will be delivered securely following approval.
5.1 If you wish to dispute a lead, you must notify Star Leads within 24 hours of receipt.
5.2 Star Leads will investigate the lead to determine validity based on the agreed criteria.
5.3 If a dispute is upheld, Star Leads may issue either:
5.4 Leads cannot be disputed after the 24-hour review period unless otherwise agreed in writing.
6.1 For direct plans, if a lead is not approved or purchased within 24 hours, Star Leads may offer the lead to other companies.
6.2 No charges apply unless you approve the lead.
7.1 Campaigns may be paused or amended with written notice.
7.2 Leads approved prior to cancellation remain billable.
7.3 Star Leads may terminate or suspend services immediately if:
You agree to:
Star Leads is not liable for losses arising from failure to comply with the above.
9.1 Star Leads operates under UK GDPR and relevant privacy legislation.
9.2 We process B2B contact data under Legitimate Interests unless consent is required.
9.3 Clients are responsible for ensuring any follow-up communication complies with UK GDPR and PECR.
By engaging Star Leads, you confirm that:
A full Privacy Policy is available separately.
10.1 Star Leads is not liable for:
10.2 Our total liability shall not exceed the total fees paid by you in the previous 3 months.
Nothing excludes liability where unlawful under UK law.
These Terms are governed by the laws of England and Wales.
Any disputes will be handled exclusively by the courts of England and Wales.
Star Leads may update these Terms when necessary.
The most recent version will be available on our website or upon request.
For questions regarding these Terms, contact:
Star Leads
Email: ashley@starleads.co.uk
Star Leads